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  • What is a shape kit?
    A shape kit includes one gel nail tip in every shape and length available at Talaskye. Use this kit to try on and experiment with different nail shapes and lengths to see which suits you best. Once you've decided which shape you want, you'll need to buy the corresponding sizing kit to accurately measure each individual nail. The shape of your natural nail bed can impact the overall look of the press ons. For example, the medium almond shape may appear longer if you have shorter nail beds, giving the illusion of a long almond shape. On the flip side, if you have longer nail beds the medium almond shape may appear shorter, resembling a short almond shape.
  • What if the sizing kit or shape finder don't fit my nails?
    Everyone's hands and nails are unique. A sizing and shape finder kit can help you determine if press-on nails will work for you. For example, if you have very short nail beds or extremely concaved or curved nails, then press-on nails may not be the best option as it'll be difficult to achieve a secure and natural-looking fit. If you ever discover that the standard sizes in the sizing kit for your preferred shape don't quite match, don't worry. We can work together to find a solution. For instance, if the largest size in an almond shape doesn't fit your thumb, it might be possible that your thumb fits the largest size of a coffin nail shape. In that case, we can customise the nail to the almond shape you desire. While we can't make any guarantees, we'll give it our all to make it work for you. You should only use press-on nails on healthy, strong nails that can support the weight of the nails and get proper adhesion. It's not recommended to use press ons if your nails are damaged, infected or weakened.
  • Why do I need to buy a sizing kit?
    All new customers will need to buy a sizing kit before placing an order. A sizing kit is the most accurate way to get your nail measurements. This will ensure your Talaskye nails will fit comfortably and look the most natural. Keep in mind that: 1. Each person's nails are unique It's crucial to measure all 10 nails individually so we can create press-on nails that perfectly match the size of your nails. For example, one hand may have a larger (or smaller) thumbnail size compared to the other hand. ​Tip: If you're in between sizes, opt for the bigger size–you can always file away the excess, but you can't add material to a smaller size! 2. Difference in manufacturers If you use a sizing kit from a different press-on artist or gel extension brand, the sizes might not match with what Talaskye offers because manufacturers often have variations in sizes, shapes, and lengths for gel tips. 3. Different nail shapes require their own sizing kit The sizing differs between nail shapes. For example, your thumb might be a size 1 in the almond-shaped nails, while square nails could require a size 3. Using a dedicated sizing kit for each shape guarantees precise measurements and a perfect fit for your press-on nails.
  • How do Talaskye nails differ from drugstore nails?
    Talaskye bespoke nails are reusable and exceptionally durable. Not to be confused with the mass-produced nails that you can get online or at your local drugstore for cheap, Talaskye nails are made with salon-grade gel tips and products. Other factors that set Talaskye apart: 1. Time and effort Each set is carefully crafted, requiring meticulous attention to detail and hours of work. 2. High-quality materials We use salon-grade 100% gel products, along with other premium materials like accessories, application kits and packaging. 3. Skill and complexity The intricacy of the design influences the price, as more skill is required for intricate designs. 4. Customization Each design is personalized to your preferences, making it unique to you. 5. Reusability Our nails can be reused up to 4 times with proper care, making them a cost-effective investment compared to one-time use at a salon. For example, a solid set priced at $40 can be used up to 4 times, costing you just $10 per wear. Don't forget about the time, gas and effort saved on having to go to and wait at a physical salon for an appointment.
  • How do I remove my press ons?
    If you applied your nails using liquid glue Nails glued with this method are meant to and can last you up to 2+ weeks. It's best to wait at least 10 days before attempting to remove glued nails. To remove them: Fill a bowl up with warm water and add a gentle soap and oil of your choice (like coconut or olive oil). Soak your nails for 15-20 minutes to loosen the bond between the press ons and your natural nails. Grab the cuticle stick provided in your application kit, and gently wedge it underneath the press on but without using force. The press on should pop off easily when it's ready. If the nail proves stubborn, give it another soak. Patience is key here, never force removing the press on as this can potentially damage your natural nails. Once the nails have popped off, grab a nail buffer provided in your application kit to smooth away any lingering traces of glue on your natural nails. Buff and smooth away any traces of glue on the inside of your press-on nails and store them for future application. If you applied your nails using glue tabs You can easily remove these the same day you applied them if you choose to. To remove them: Soak your nails in warm, soapy water and oil for 5-10 minutes. Wedge and lift – use an orange stick to gently wedge it underneath the press-on nail and separate them from your natural nail. Peel off the glue tab – use an orange stick to remove the nail glue tabs from the inside of the press-on nail in a poke and twist motion. Buff and smooth – grab a buffer to get rid of any adhesive residue.
  • What's included with my order?
    A complimentary application kit is included with every order, which has all the essential tools you need for application.
  • When can I place an order?
    You can order custom nails at any time! Just send a request via the order form or DM on Instagram with all of the details and I'll let you confirm what pricing level your design falls under. Then, all you'll need to do is add the design level to cart and check out on the same day. Your order will only be processed on payment is made. You can buy the following from the shop at anytime without having to reach out: • Size, shape and shade kits • Application kit
  • Do you have pre-made nail sets?
    No. Each custom set is made-to-order and handcrafted specifically for you based on the size and shape information you provide when placing an order. This means that there are no pre-made sets that are ready to ship. With this in mind, it's important to plan accordingly when placing an order and to do so in advance so that you have enough time for the nails to be made and shipped to you.
  • How do I place an order?
    Find out your exact nail measurements with a sizing kit. Send a request via the order form or a direct message on Instagram. I'll confirm what pricing level your design falls under. Add the design to your cart and complete checkout. Remember to include all the details for your design such as: • Your nail measurements (thumb to pinky, on both hands) • Nail shape and length • Details, reference photos, and any additional notes Note: Orders are done on a first-come, first-serve basis so be sure to checkout to secure your spot for the week.
  • Orders
    • Orders can't be changed once payment is made. • Your spot is confirmed once payment is made by the end of the same day. • Processing begins one business day after payment is received and may vary in duration. Shipping and delivery times are not included in the processing time. • All new customers are required to buy a sizing kit as accurate nail measurements for both hands must be provided before your order can be confirmed. • Requests will only be confirmed from Monday to Friday. Requests placed on weekends will be confirmed/processed on the following Monday. • There may be slight variations in colours of your ordered items compared to what is displayed online due to lighting conditions, screen settings and individual perception which can subtly alter the appearance of colours. Please keep this in mind before placing your order.
  • Returns/refunds
    • Because each set is tailored to your unique specifications and measurements, we are unable to issue refunds or accept returns as they cannot be resold. • Due to hygiene and safety reasons, there's a strict policy of non-returnable and non-refundable items for all Talaskye nail purchases. This includes items in the application kits. • No refunds or exchanges due to incorrect sizing errors or incorrect delivery addresses. It is the customer's responsibility to provide accurate information when placing an order. • If you've received incorrect sizing despite providing the correct details, please email support@talaskye.com.
  • Missing/damaged packages
    • We partner with reliable shipping carriers to handle your deliveries. Once we handover your order to them they take full responsibility for the safe and timely delivery of your packages. • In case of any lost, stolen, or damaged items during transit, the carrier will address and resolve the issue. We are unable to offer refunds or replacements for items lost due to circumstances that are beyond our control. • For shipment concerns, we recommend contacting the shipping carrier directly as they're equipped to investigate and help resolve any issues.
  • Processing times
    • Your order will be processed one business day after payment is made. • Processing times may take up to 7 days, and may take longer during holidays or busier seasons. This does not include the additional days it will take for the carrier to ship and deliver your order. • Orders placed on the weekend will be confirmed on the following Monday. • If your order is placed and confirmed on: – Monday, it will be dropped off at the carrier by Friday at the latest. – Tuesday, it will be dropped off at the carrier by the following Monday at the latest. – Wednesday, it will be dropped off at the carrier by the following Tuesday at the latest. – Thursday, it will be dropped off at the carrier by the following Wednesday at the latest. – Friday, it will be dropped off at the carrier by the following Thursday at the latest.
  • Shipping
    • Once your order is in the hands of the shipping carriers or couriers, Talaskye will not be liable for lost or damaged packages, as it is beyond our control and responsibility. • Make sure your delivery address is accurate before shipment, as any redirection costs will be the customer's responsibility.
  • Product and usage
    Read our product and usage disclaimer to understand how to safely use our products, including understanding associated risks. By using our products you acknowledge that you have read, understood, and agreed to the terms and precautions outlined in this disclaimer. Please be aware that individual experiences and results may vary. We cannot be held responsible for any adverse reactions, damages, or injuries that may occur during the application, wear, or removal of press-on nails. Before using our press-on nails with liquid nail glue or glue tabs, please carefully read and acknowledge the following disclaimer: User Responsibility The application of gel press-on nails using liquid nail glue or glue tabs is the sole responsibility of the user. It is essential to follow the provided instructions accurately and exercise caution during the application process. Allergic Reactions Some individuals may have sensitivities or allergies to the press-on nails or adhesive products used for press-on nails. If you have a known sensitivity or allergy to nail glue or adhesive materials, we recommend seeking professional advice or performing a patch test before full application. Nail Health It is important to assess the health of your natural nails before applying press-on nails. Avoid using them if your natural nails are weak, damaged, or infected. Consult a healthcare professional or a licensed nail technician if you have concerns about the condition of your nails. Removal When removing press-on nails, follow the recommended removal methods provided. Applying excessive force or using improper techniques can potentially damage your natural nails.
  • Privacy policy
    This Privacy Policy explains how Talaskye ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our website, products, or services ("Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy. 1. Information We Collect We may collect the following types of information: Personal Information: Information that can be used to identify you, such as your name, email address, postal address, phone number, or other identifiers. Non-Personal Information: Information that does not personally identify you, such as your IP address, browser type, and usage data. 2. How We Collect Information Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We may collect information in the following ways: When you willingly provide your information to us, such as when you register for an account, make a purchase, or contact us. Automatically through your use of our Services, including through cookies and similar tracking technologies. 3. How We Use Your Information We may use your information for the following purposes: To provide, maintain, and improve our Services. To communicate with you, respond to your inquiries, and send you updates or promotional materials. To fulfil orders and process payments. To comply with legal obligations, such as data retention and reporting requirements. 4. Sharing Your Information We may share your information with third parties in the following circumstances: With your consent. With service providers or business partners who assist us in delivering our Services. When required by law, including to government or regulatory authorities. 5. Your Information Under GDPR, UK's Data Protection Act 2018, and US federal and state laws, depending on where you are located, you have rights including, but not limited to: Accessing your personal information. Correcting inaccurate or incomplete data. Deleting your data (in specific situations). Limiting or objecting to data processing (in certain cases). Transferring your data to another service (in certain situations). Avoiding automated decision-making (including profiling). 6. Security We take reasonable measures to protect your information from unauthorised access, disclosure, alteration, or destruction. We only use the Wix platform to gather and manage information that helps our business run smoothly. 7. Changes to this Privacy Policy We may update this Privacy Policy in accordance with changes in legislation without prior notice. Please review it periodically to stay informed. Your continued use of our Services implies your acceptance of the revised Privacy Policy.
  • Terms of service
    By using our website, placing and purchasing an order, and using our products, you acknowledge that you have read, understood, and agreed to abide by these Terms of Service. Please carefully review the following Terms of Service ("Terms") for our press-on nail business. These Terms of Service are subject to change without prior notice. We encourage you to review the most recent version of the Terms before making any purchase or using our services. These Terms outline the agreement between you ("Customer" or "User") and Talaskye ("Company") regarding the use of our products and services: 1. Product Information and Representation We strive to provide accurate product descriptions, images, and colours on our website. However, please note that variations in lighting and screen settings may result in slight differences between the displayed product and the actual item received. The Company cannot guarantee specific results or outcomes from our products since each set is hand-painted. However, we will make every effort to match your specifications to the best of our ability. 2. Ordering and Payment By placing an order, you confirm that the information provided is accurate, complete, and up to date. Orders are subject to availability, and the Company reserves the right to refuse or cancel any order at its discretion. Payment must be made in full at the time of checkout. We accept payment methods as specified on our website. Once payment is made, orders cannot be changed. The Company has the right to change and modify prices without notice. 3. Shipping and Delivery We strive to process and ship orders promptly within the specified processing times. However, please note that delivery times may vary depending on your location, shipping carrier, as well as holidays and seasonal factors. The Company is not liable for any delays, damages, or lost packages caused by third-party shipping providers. Any additional fees, such as customs duties, taxes, or redirect fees incurred due to incorrect address provided, during international shipments are the responsibility of the Customer. 4. Returns and Exchanges Due to the nature of our products, we do not accept returns or exchanges. All sales are final. However, there are exceptions for incorrect products or items. If this applies to you, please reach out to our support team. If you have any concerns or issues with your order, please contact our customer support team within 7 days of receiving your package, and we will work with you to address the matter. The use of our products carries inherent risks, and the Company shall not be liable for any damages, injuries, or adverse reactions resulting from the use or misuse of our products. Refer to our Product Usage and Safety disclaimer. 5. Personal Information Customers agree to provide personal information with their consent when making a purchase through our online store. We handle this information in accordance with our Privacy Policy. See Privacy Policy. 6. Intellectual Property All intellectual property rights, including trademarks, logos, designs, and content, belong to the Company. No part of our products or services may be reproduced, modified, or used without explicit permission. 7. Limitation of Liability The Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the use of our products or services. The Customer assumes all risks associated with the use of our products and acknowledges that the Company is not liable for any damages, injuries, or adverse reactions resulting from such use. 8. Right to Refuse Service The Company reserves the right to refuse service to any individual for any reason at any time. 9. Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of the United States of America (USA), including both federal laws and the laws of the State of North Carolina. Any disputes arising from these Terms or the use of our products or services shall be subject to the exclusive jurisdiction of the courts in Charlotte, North Carolina, USA.
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